Terms & Conditions

INSURANCE & SHIPPING IN INDIA

We offer complimentary delivery all over India which is automatically applied during checkout. Our logistic partners are completely secure and fully insured. We ship our jewellery using India’s largest domestic secure logistics companies.

INTERNATIONAL SHIPPING & INSURANCE

We offer delivery across the world. Our logistic partners are completely secure and fully insured. The duty and insurance policies may apply as per the each country’s guidelines. To be discussed at the time of making a purchase or placing an order.

Our sales representative is available for further query on- +919950162339

WHOLESALE ORDERS POLICY

For any wholesale/bulk orders the terms and conditons shall be discussed between both the parties on a personal note.

LIFETIME EXCHANGE POLICY

If a request for exchange is made by the customer after the stipulated time of 3 days of receiving the product, the exchange will be subject to a deduction of 15% on the jewellery. 

Gold rate shall be calculated as per the market rate on the same day of exchange.

The new jewellery selected for exchange should be of equal or higher value than the product originally purchased. In case the selected product is higher in value then the payment for the balance amount will have to be made at the time of placing the order. On doing so, a mail confirming the order and invoice shall be sent to the customer’s registered email id. However, such exchange is subject to the approval by our inhouse quality checking department. 

This is a lifetime offer. For any exchange a pick up shall be arranged by us within 2-4 working days from the date when such exchange request is approved, depending on the location of the customer.

CANCELLATION POLICY

For instock items. If the order is cancelled before taking the delivery of items there will be a 2.5% deduction on the purchase value of the cancelled order.

 

For made to order items our life time exchange policy will be applicable






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